We encourage you to review our features and pricing carefully before making a purchase. All purchases are final — if you have any questions before buying, feel free to reach out at hello@nixiads.com.
All payments — including subscription plans and credit top-ups — are final and non-refundable once processed. We're not able to issue refunds, partial refunds, or credit adjustments after a purchase has been made, regardless of whether the credits have been used.
You're free to cancel your subscription at any time from your account settings — no hoops, no questions. Your cancellation takes effect at the end of the current billing period. Any remaining credits in your account never expire and stay available for you to use even after your subscription ends. We don't offer refunds for the remaining days in a billing period.
We understand that mistakes happen. If you notice a duplicate charge or believe you've been billed incorrectly, please reach out to us within 7 days of the transaction at hello@nixiads.com. We'll look into it promptly and make it right if there's been an error on our end.
This Refund Policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in India.
Have a question or concern about a charge? We're happy to help — just drop us a note at hello@nixiads.com.